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40113 ChoiceRx ePub long (1)

Polling Results Taxpayers Protection Alliance The Taxpayers Protection Alliance surveyed more than 4,000 community pharmacists about their experience with mail order pharmaceuticals and the potential for waste in the mail order system. QUESTION: Over the past 4 years, can you give me an estimate of how many of your patients (number or percentage) have moved over to mail order? RESPONSE: Of 352 respondents who provided a percentage, they reported that 23 percent of their patients had moved over to mail order. Patients using mail order shown in blue QUESTION: To the best of your knowledge, why were the prescriptions moved to mail order? RESPONSE: Of the 538 who responded to this question, 89 percent said that they moved because of a PBM or it was employer mandated or encouraged. Patients using mail order shown in blue QUESTION: Do your patients/former patients seem satisfied with mail order? RESPONSE: Of the 535 who answered this question, 98.3 percent responded “NO” and 1.7 percent said “YES.” Patients satisfied using mail order shown in blue QUESTION: Do you believe mail order creates more waste in the healthcare system? Please explain. RESPONSE: Of the 535 who answered this question, 98.1 percent responded “YES” and 1.9 percent said “NO.” Patients believing mail order creates waste shown in blue Here are a few explanations of those who said that mail order creates more waste in the system: “I have people asking what to do with all the medicine they have received that they no longer take.” “People bring or try to bring in drugs after patient dies and it is unbelievable the amount of unused drugs sent to them and a lot of children say parents tried to stop them from sending drugs, but just kept sending so they piled up.” “Medications came frozen, they come weeks late, they come wrong, or the Doctor has changed them and they will still send old script on auto fill. All these waste our time as well since we have to get them what they need so there is no interruption of care.” “They have a 90 day supply and physician changes med after one week.” “We have had patients bring in thousands of dollars of medication that was sent to them that they had stopped taking and never ordered…” 24


40113 ChoiceRx ePub long (1)
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